To secure appointments for new guests, we require a deposit at the time of booking. This deposit will be applied to your total service cost on the day of your appointment.

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Please note that deposits are non-refundable. If you need to reschedule, we’re happy to transfer your deposit to a new appointment with at least 48 hours’ notice. Cancellations made with less than 48 hours’ notice or missed appointments will result in the forfeiture of the deposit.

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In the rare event that a refund is issued, a service charge will be deducted to cover credit card transaction fees.

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We appreciate your understanding as this policy allows us to reserve time and resources especially for you.